Onboarding and Service Levels
Eternos offers different levels of onboarding support to suit your needs. If you’re comfortable navigating the process on your own, our self-serve option is perfect for getting started quickly. Once your voice replica and Eternos AI are set up, any questions can be answered in English via chat or email within one business day.
For those seeking more assistance, the Concierge service offered within the Prosumer plan offers expert guidance during key moments of the process. You receive up to ten hours of one-on-one support from our human Eternos expert team via email, phone and/or video-conferencing. This will enable you to establish your voice replica and do all of your initial training. It also includes support for any questions regarding your data and the user experience.
The Enterprise level service offering is built for individuals and organizations that require a robust and/or highly sophisticated custom AI. The Eternos team will work with you to understand and implement your exact requirements. We will manage then entire process including data gathering, preparation, testing, AI user interface embedding, and anything else you need.
Whether you’re looking to start small or aim for a more comprehensive experience, Eternos is here to support you at every stage.